Sony Vaio Support (Day 5)
After being picked up on Wednesday, I see the computer arrived at the repair place in Germany at about 10am today. (The UPS tracking website works, in contrast to Sony's).
That's 2 days to transport a laptop from the capital of Austria to Germany! That's hardly quick, or the overnight delivery they always advertise on TV!
So presumably Sony chose to save some money when selecting which UPS delivery speed to use.