Use the telephone for outgoing requests, email for incoming requests

I have been thinking about emails vs phone, or more generally asynchronous vs synchronous communication, and have realized:


So if it's up to you (and you're thinking only about your own productivity above all else) then tell people to email you when they need something, but call them when you need something.

P.S. Here's a great blog post (German) for those who fear being called on the phone: Warum ich nicht mehr telefoniere

This article is © Adrian Smith.
It was originally published on 17 Nov 2017
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